Welcome to eSTAR 2.0!

Greetings!

Before you start, please follow these three easy steps to create your account:

Google Account Information:
We recommend that you create a Google account with your COH (cityofhouston.net) email address. This will be your username; you can use the same password. A Google account will allow you to access Blogger and post comments. You can also add Google Docs, Calendar and Reader. However this account will not include gmail.

If you choose to use a different name for your Google account that doesn't identify you by name, please sign your name at the end of your answers and comments to receive credit. For example, if you use "texasgirl@gmail.com", we need to know who this address belongs to for grading purposes.

Second Step:
Now you are ready to post your answers and participate in eSTAR discussions. Click on your group name to post your answers; visit the eSTAR Reference Desk to participate in discusssions. Please note there is no need to register anymore!

Wednesday, June 4, 2008

June's Topic

June's Topic

This month we will focus on familiarizing you with HPL's Twiki and HPL blogs. The links are directly to the right of this post. Please search these links for the following information:

1. Who has agreed to run the Mystery Book Club for Central?

2. Where can you learn information about working with angry customers and filling out incident reports?

3. When are customers referred to the collection agency (UMS)? What is the full company name for UMS?

4. Where do I find resources highlighted in eSTAR trainings?

5. Where can I get a copy of the World Languages Collection plan?

6. Where in the world is (can I find)Mike Van Campen?
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